Privacy Policy
Privacy Policy for Mobile Messaging Communications
Introduction
The Arthur Companies, Inc. (“we,” “our,” “us”) is committed to protecting the privacy of individuals who communicate with us via mobile messaging. This Privacy Policy explains how we collect, use, and protect the information shared through these communication channels.
Information We Collect
When you communicate with our employees via mobile messaging, we may collect the following information:
- Your mobile phone number
- The content of the messages sent and received
- The date and time of the messages
- Any attachments or media files shared through the messages
How We Use Your Information
The information collected through mobile messaging communications is used for the following purposes:
- To respond to your inquiries and provide customer support
- To send important notifications or updates related to our services
- To facilitate the communication process between you and our employees
- To maintain records of communications for legal or business purposes
Sharing of Information
We do not share your mobile phone number or the content of your messages with third parties for marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. The information collected is only accessible to authorized personnel within The Arthur Companies, Inc., and will be handled with the utmost confidentiality.
Retention of Information
We retain mobile messaging communications for a period necessary to fulfill the purposes outlined in this policy, or as required by law. Once the retention period has expired, we will securely delete the information.
Your Rights
You have the right to:
- Request access to the information we hold about you
- Request corrections to any inaccuracies in your information
- Request the deletion of your information, subject to legal requirements
- Opt-out of receiving mobile messaging communications from us at any time
Security
We take appropriate measures to protect the information transmitted through mobile messaging communications. However, please be aware that no method of transmission over mobile networks is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Changes to This Policy
We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.